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Return Policy

Our goal is 100% customer satisfaction. Globalcom will assist customers with any warranty claims with the product manufacturers. If a return is desired, the following rules will apply.

Return Procedure

  • Please contact Globalcom to receive an RMA for all returns.  RMAs are valid for 14 days.
  • Place the original package into a shipping carton.
  • Do not place shipping labels on the original manufacturer’s package.
  • The RMA number must be clearly written on the outer box.
  • We recommend you ship via insured ground service with a tracking number. Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages.

 No Returns / Refunds On:

  • Prepaid airtime
  • Shipping charges
  • Special Order items
  • Monthly Service Fees
  • Used Items

Rules

  • All returned or exchanged items must be in new condition, in their original box, and must include all packing material, blank warranty cards, manuals, and all accessories.
  • Defective items may be repaired or exchanged at our discretion.
  • Globalcom is responsible for the value of the merchandise only. We are not responsible for any consequential damages resulting from the purchase of goods from Globalcom
  • Returns are subject to a 20% restocking fee.

Globalcom
17000 Preston Rd.
Suite 320
Dallas, TX 75248

Contact Us

17000 Preston Rd
Suite 320 Dallas TX 75248 USA

Phone: 1-888-636-0707, 256-432-2685

Fax:800-960-8939

Contact Us Now!