How to Determine Why Your Satellite Internet Modem is Not Working – Globalcom

How to Determine Why Your Satellite Internet Modem is Not Working

Satellite internet has become more popular in recent months, especially owing to the fact that a lot of satellite internet companies offer cable television to go along with your Internet connection. This can make satellite internet convenient, not to mention cheaper. There are already some satellite Internet providers that give customers the chance to watch a lot of TV and get a lot of Internet, which can be especially useful for customers who have never had Internet connections due to their location. For instance, HughesNet can provide satellite Internet, even for customers who have never had a phone line or cable television because they were too far away or outside of a provider’s reach.

However, satellite internet is not entirely foolproof. For instance, if you live in a place where the weather is unpredictable or especially harsh, then you can experience poor internet connection. This is because wind, moisture, and rain can easily interfere with satellite signals. Another contributing factor to poor satellite internet reception might be your satellite internet modem. As with dialup internet and broadband, you need to have a good modem that is as reliable as it is capable of delivering high speed internet from a provider to you.

So why won’t your satellite modem work? There may be many different reasons, and you will need to determine these before undertaking any repairs. For instance, your driver for the modem may be outdated. A driver allows your computer to communicate with hardware and make it work, so if you have an older driver, your modem might not be able to deliver information to you as fast as you wish it to, or it may not stay online and constantly drop you out of the connection. Another reason may be that your internet modem itself is outdated and may need to be replaced. You may need to bring it to your hardware store or modem vendor. Repairs are not out of the question of course, but if they will be more expensive to undertake than a simple new purchase, then you may as well get a new satellite internet modem.

If you purchased your satellite Internet modem separately from your satellite internet provider and service, then your modem may not work if it is not compatible with your satellite internet provider’s format for transmitting information. For more information on this, you will need to talk to your satellite internet provider to consult on what modems and modem drivers are compatible with their services.


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