The History of Globalstar Phones and Services

The mobile system for Globalstar satellite phones is a Low Earth Orbiting (LEO) constellation consisting of 48 orbiting satellites which are 700 miles above the earth. Globalstar’s satellites relay the calls to ground bases gateways which connect the call to the public phone network. This provides customers with voice and data service from virtually anywhere to everywhere.

Globalstar was established from a division of Ford Aerospace in 1991 and developed into a partnership of the worlds most respected communication companies.

December 29, 1999 Globalstar USA announced the Federal Trade Commission (FCC) authorized Globalstar to sell satellite phone services to customers in the United States . Full commercial service would be launched in early 2000.

GlobalCom has been partnered with Globalstar since 2000 when it first launched full commercial service. GlobalCom is one of Globalstar’s largest producing partners providing superior customer service through its sales and rental departments. Today Globalstar offers both voice and data service in over 100 countries on six continents.

July 17, 2000 Globalstar USA announced that the handset price for satellite phones will be lowered from $1199.00 to $699.00 (with service commitment). Service plans now start at $24.95 per month with service rates as low as 99 cents per minute.

December 18, 2000 Globalstar USA launches Globalstar Data Services with Internet Access. The Globalstar satellite phone can now be used like a wireless modem when landline service is not available or when outside of cellular range. This first commercial application of data service through the Globalstar network opens a range of industrial and consumer applications. The Globalstar GSP-1600 phone attaches to a PC or personal digital assistant (PDA) through a cable, giving remote access to the Internet and most email.

June 18, 2001 Globalstar USA/Caribbean announced FREE Short Messaging Service (SMS) to its data services. Anyone with access to the Internet can now send a 19-character message to a Globalstar GSP-1600 hand held satellite phone. While in satellite mode the message will be delivered immediately. Any messages that are undelivered will be stored in the Globalstar network and attempts to deliver the message will be made for five days. Globalstar states they will be working on upgrading the (SMS) service to 200 characters in the future.

August 21, 2002 Globalstar USA/Caribbean drops air time rates as low as 17 cents per minute (only pennies on the dollar). This is a dramatic 80 % reduction in service pricing for the most popular hand held satellite phones on the market. Over 80% of the worlds land surface remains outside of cellular phone service. This new lower pricing will allow Globalstar to compete with the cellular market and provide a solution to the communication void by giving coverage everywhere in the U.S. and over 100 other countries with both voice and data service. In additional the list price of Globalstar satellite phones have been reduced to $599.00.

Globalstar provides high-quality wireless voice and data communication form virtually anywhere to everywhere at an affordable price for government, business, and individuals.

March 18, 2003 Globalstar is introducing a New, Low Cost Fixed Site for Globalstar Satellite Phones. This new unit is half the price of the Globalstar earlier fixed site phones. Ericsson manufactures the Globalstar FAU-200 which is weather proof and can be installed virtually anywhere outdoors. Any off the shelf cordless or desktop telephone simply plugs in to the unit allowing access to the network. The FAU-200 now will provide an economical solution for an enormous number of people living in remote and rural areas where there is no land line or cellular service where in an event of an emergency it could be the only means for help in an emergency. You can have up to three off the shelf extension phones off one line. The list price of the Globalstar FAU-200 is $999.00 and includes an omni-directional low profile antenna that does not require aiming or calibration at all.

June 17, 2003 Globalstar satellite phone usage soars in post-war Iraq beyond the most aggressive projections. There are thousands of users making over 1,000,000 calls per month. GlobalCom is proud to be a key infrastructure tool for an entire nation. GlobalCom partnered with Globalstar and is one of the leading providers for satellite phones in Iraq , Kuwait , and Saudi Arabia . Iraq ‘s phone system is severely damaged and it may take years before regular phone service is reestablished. The number of phones being used in Iraq has increased to tens of thousands. During the first week Globalstar introduced service in Iraq in April over 300,000 minutes of use was recorded. This is the high level of usage ever recorded in one country. The phone is being highly used by U.S. troops stationed in Iraq to make calls back home. The Globalstar satellite phones from GlobalCom is a low cost solution for the U.S. troops for stationed in Iraq . Globalstar and GlobalCom will normally see surges in interest in satellite phone service following disasters or emergencies. After the September 11 attacks GlobalCom has received hundreds of inquires from government, businesses as well as individual customers. GlobalCom partnered with Globalstar provides reliable and affordable communication system that will provide voice and data even when the local telephone infrastructure is disrupted.

July 7, 2003 Globalstar announces new lower service rates for U.S. customers when calling from overseas back to the U.S. as well as when making International calls. This makes Globalstar the lowest cost satellite phone provider in the world. Globalstar new roaming rate is now only 1.39 per minute when calling back to the U.S. while traveling in the majority of Globalstar coverage area. Globalstar’s new International long distance rates are now only an additional 26 cents per minute when calling over 140 countries.

November 21, 2003 The court approves the acquisition of Globalstar L.P. by Thermo. Thermo will invest up to $43 million which will give them 81.25% ownership in the new Globalstar company. The creditors will be distributed the remaining 18.75% of the equity interests in the new company.

December 8, 2003 Thermo Capital Partners LLC and Globalstar L.P. announced their acquisition plan has been finalized. Thermo will control the new Globalstar company and will provide funding for the new company. Globalstar’s assets will be transferred to the new company that will operate under the Globalstar brand name. Service will not be interrupted and in 2004 an accelerated business plan will be introduced. This will allow Globalstar to expand its business and allow them to introduce services and products.

March 11, 2004 The U.S. Federal Communications Commission (FCC) has formally approved the request to transfer the control of Globalstar’s regulatory authorizations and operating licenses over to the new Globalstar. Thermo Capital Partners owns a majority of Globalstar.

April 18, 2004 Globalstar plans to launch new enhanced services within the new number of months which include data compression which will allow a higher speed Internet connect for its customers. Also a new faxing service will be available allowing customers to send and receive faxes using a standard fax machine. GlobalCom is excited about these new services and will continue its commitment to the customer to provide the highest quality customer service available in the industry.

In 2007, Globalstar launched eight additional first-generation spare satellites into space to help compensate for the premature failure of their in-orbit satellites. Between 2010 and 2013, Globalstar launched 24 second-generation satellites in an effort to restore their system to full service.

Between 2010 and 2011, Globalstar moved its headquarters from Silicon Valley to Covington, Louisiana in part to take advantage of the state’s tax breaks and low cost of living.

In February 6, 2013 Globalstar, Inc. announced that six new second-generation Globalstar satellites were successfully launched from the Baikonur Cosmodrome in Kazakhstan.

Learn More About Globastar:

James

Dear GlobalCom,

The telephone was very useful in the middle of Neirgian Bay, Canada! It sure worked well and we’re very pleased. It’s nice to know technology can be at your finger tips in remote areas!

Thank you for the use!

James

Mick

Dear GlobalCom,

Enclosed is the Iridium satellite phone, data kit and solar panel we leased from you. I’ll be faxing the paperwork for purchase of the RBGAN unit today.

I really appreciate your help throughout our Iraq adventure and will certainly call you again if we need any other equipment.

Best Wishes,
Mick
The Providence Journal Company

Sarah

Dear GlobalCom,

I was sure you would like the original paperwork on the purchase we made. I also wanted to thank you for all the time you took giving me the information on the services you offer. It really made a big difference to me that you were able to give me such personal and attentive service. I appreciate it.

Sincerely,
Sarah
Beaty Construction

Donna Quinn

Dear Globalcom,

Your equipment was just wonderful. Dr. Bujnoski had no problems, and your are now in receipt of the returned phone. Today I called your office just to verify that, and asked to be sure and send the itemized bill to us as another doctor used the phone on this trip to Tanzania, and we will need his portion of the calls separated out so that he can reimburse Dr. B. Your office was very polite and we were told that the bill will not be received to your office until the middle of next month. This is fine by us, just as long as we do get a copy of the itemization after you have received it. Thank you again for the assistance and the great service and equipment, and we will recommend your company to other clients we have going to Africa with us.

Most sincerely,
Donna Quinn

Karen

Dear GlobalCom,

Enclosed is the satellite phone we recently rented. The phone worked great and I appreciate all the help you provided in getting it to me on short notice.

Please feel free to call me if you have any questions.

Thanks again,
Karen
Champion Elevators

John Madden

There’s a lot of land between California and New York, and cell phones just don’t work everywhere. I’ve tried Globalstar in the middle of nowhere, and it sounds great – like a regular phone. This phone works when I need it.

John Madden,
NFL football analyst

T. Herndon

This is T. Herndon and I wanted to let you know how your phone worked for me and my hunting trip.The phone was used marginally during the first part of our trip to Alaska but when the bush pilot company didn’t pick us up it was used a lot more. Imagine being us, out there 300 miles from civilization and not knowing if we were going to be picked up! Well, without the sat phone that is exactly where we would have been. The pilot finally got us on Monday afternoon (we were supposed to be picked up on the Saturday before at 11 am and we were picked up on Mon. at 2 pm!)With your phone we kept in contact with all four of our more than upset wives, and children.
Summer, tell all of your people thanks for a job well done!

T. Herndon
Arizona Outfitter

Bob

Dear GlobalCom,

I want to take this time to thank you for your assistance in obtaining this phone and service. It has been a seamless transaction and your professionalism as well as your personal attention to our needs especially in making this so easy for my wife is worthy of recognition.

My son received the phone in Baghdad yesterday and was able to talk to his wife for more than just a few minutes for the first time in over 7 months when he deployed to the gulf. In fact they talked for nearly an hour. He called me this morning and he was so upbeat, this alone made every penny we have and will spend a value that will not be surpassed for a long, long time.

The quality of our conversation also far surpassed my expectations, there was no delay what so ever and he might as well have been next door the quality was so good. I want you to know that your efforts have had such a huge and positive impact on people you don’t even know and we are grateful that you were put in our path to help us during this most difficult time of separation.

My son is very much my hero but I would have you stand next to him any day of the week, you to have become a hero in the lives of so many people that you will never meet but you should feel good about yourself and proud of yourself for being an honest, hard working and enjoyable American. Thank you, I hope some day I have the opportunity to give you some portion of what you have given me, my son, my family and his family.

If you ever plan to come to the greater Sacramento area please do not hesitate to call me, I would be more than happy to arrange a comp stay for you here. Thank you Hobert, thank you!!

Bob
Doubletree Hotel

Michael L.

Just flip up the antenna and talk…from anywhere! As an experienced user of satellite telephone services, I can say one thing about GlobalStar. It is not a satellite phone, it’s cellular on steroids! The new “GStar” works just like my cellular phone. No setup required! Just flip up the antenna and talk…from anywhere! Also, the service provides clear connections without the onerous delay associated with most satellite services and no echoes. Just like cellular. The price is reasonable, too!

Michael L.

Sgt. Steve Jones

Dear GlobalCom,

I just wanted to drop a line about your products and service. I was recently deployed overseas to a remote area. I needed a reliable way to keep in touch with my family so I purchased a Globalstar phone from your company. I was impressed with the great service you provided in getting the item to me in a timely manner. This was extremely important due to the rapid deployment I was facing. After I arrived in theatre a family medical emergency arose stateside. Through the use of your product I was able to coordinate a rapid extraction from the remote area and expedite my travel arrangements back to the States.

>Thank you for providing such outstanding products and service, without it I wouldn’t have been there when my family needed me most.

Sincerely,
Sgt. Steve Jones
United States Air Force

Tohber

Dear Sir

A word about the missing battery. Presently it is at the bottom of the Little Current Lake north of Nabina Ontario, Canada. Above it, in the log-pile is my pinned canoe. While making the call with your satellite phone to arrange for helicopter pick-up, the water-proof phone box started to roll off the log-pile, dumping some of its contents which included the spare battery. Without the satellite phone I would still be in the bush in Ontario.

Yours
Tohber
Birmingham

Mike B.

I recently went fly-fishing in Ascension Bay Mexico and brought along my Globalstar phone. I recently went fly-fishing in Ascension Bay Mexico and brought along my Globalstar phone. Cameras should have been there to see the smiles on everyone who used it, able to talk to their families and friends with crystal clear sound from a remote area of the world. Several of the folks who used the phone said they were going to go out and buy them. Just wanted to cheer you folks on – it’s a great system and hope that it takes off soon!

Mike B.

Katy

To Whom it May Concern:

Enclosed please find the returned international satellite phone. He informed me that it worked perfectly in Argentina. Thank you for your assistance.

Sincerely
Katy
Roger Engemann Company

susan

Dear GlobalCom,

Enclosed is the satellite phone I rented for John. Thank you for your assistance with this rental, we were very happy with the service you have provided.

Sincerely,
Susan
The Pepsi Bottling Group

Eric L.

There was no paging or cellular service, so I used the Globalstar phone to call the marina and lake patrol to ask if there were any reported incidents. My Globalstar phone came in handy last weekend while on a houseboat on Lake Mojave, NV. First, my friend’s wife was debating whether or not to go on the trip because she would be leaving their 15 month old daughter with her parents for three days and they would have no way to contact each other should their be a problem. I reminded them that I would have my Globalstar phone with me and they could use it to check in with her parents whenever they wanted to. She agreed to go and used the phone several times (she now wants one). The second incident came when a friend, who took a jet ski to the marina for “provisions,” was an hour overdue. Many of the 16 people on the houseboat became worried and debated whether or not we should pack up and go on a search and rescue. There was no paging or cellular service, so I used the Globalstar phone to call the marina and lake patrol to ask if there were any reported incidents. There were none, but they notified the patrol to be on the lookout for our wayward friend. Fifteen minutes later, he showed up and all was well. Just a couple of “real world” situations where Globalstar service proved its worth.

Eric L.

E. Moore

The captain has decades of experience in Alaskan waters and can navigate even the most remote areas. And that’s exactly where we headed–> remote, remote, remote. We set off for Alaska, the Juneau area, & boarded an 85′ charter boat. We brought our Globalstar phone and from anywhere, at anytime, the phone was used for a variety of purposes (mostly for daily business decisions, family contact, etc). The clarity of the phone was outstanding. We have ZERO complaints. Absolutely a wonderful service. Regardless of movement or speed, there was no hesitation in the service, nor did we (at any time) say “Hello! Hello! Can you hear me?” as is commonplace with cell phones. But the most immediately rewarding benefit of the phone was provided by life’s circumstances. It happened that we anchored in a “no one will ever find it” cove for the night. The captain lowered the anchor via remote switches & we set our sights on harvesting shrimp. Yes, we pulled up shrimp the next day… but what wouldn’t come up was the anchor. Somehow, it had wrenched itself in the depths below & no amount of strain, backing up, or re-positioning, could loosen the grip. The tremendous force placed upon the pulley strained the heavy chain… so strained that it busted and snapped the pulley at the bow… also damaged the bow. The only solution was to saw the chain, place a bouy on it, & hope for recovery on the next trip out. Enter: Globalstar phone. The tooling of a new pulley, housing, and bow re-enforcement would take approximately four days, which was two days beyond our re-docking and the entry of a new group which had chartered the boat. That is a situation no Captain or boarding guest takes pleasure in greeting. Several calls were made (to & fro) to tool replacements… sizing questions… measurements…a trek in finding the right man, with the right talent (with the time on his hands) to fix the problem. The task, however, was accomplished. The unit was overnighted by air from California to Alaska… it awaited the Captain as we pulled into harbor. Granted, it took some sweat to switch out the units & do the repairs, but the oncoming new guests were never the wiser. There was no lost time, no lost income, no alternate accommodation costs. In general conversation, it was decided that the phone would clearly have paid for itself resolving just that one instance. Additionally, the business use of the phone (owner-to-business site) reaped substantial rewards. And for the ladies? Constant contact with house & children sitters was an absolute comfort. I will never fret over a dropped call. Just a story about life, and about how Globalstar made it better. The benefits of remote communication cannot be undervalued. It certainly has proved its value to me.

E. Moore

Larry N.

Last week, I was in an isolated location, quite far from any people or means to communicate with the outside world should an accident occur. I am a fly fishing enthusiast who takes a number of trips during the year to very remote locations where no cellular service is available. I decided to purchase your Globalstar Satellite Phone to take with me on these trips in case of an emergency. Last week, I was in an isolated location, quite far from any people or means to communicate with the outside world should and accident occur. I tested the Globalstar Satellite Phone and wanted you to know how well it works. It has remarkable clarity, and the weight of the phone is quite satisfactory for my fly vest. Your company should find a way to spread the message out to other fly fishermen so that they can get the same protection.

Sincerely,
Larry N.